Account Management Process
The Centara Portfolio Management Account Management Process
At Centara Portfolio Management, we believe that effective communication is the key to excellent client service. We follow strict procedures so that each client knows exactly what to expect. For that reason, we have developed our comprehensive Account Management Process.
Determine Investment Strategy
Through the client interview process, we identify an investment strategy designed to correspond to each client’s goals and risk tolerance. Each client then receives an Investment Policy Statement, which serves as a guide for our ongoing investment management decisions.
Portfolio Transition Strategy
For taxable accounts, we develop an appropriate strategy to transition clients’ current investments into the selected model portfolio, always taking taxes into consideration. Through this process, we look to harvest losses to offset gains, or we time trades to spread significant gains over several calendar years when appropriate.
Monitor and Rebalance
We regularly review client accounts and our investment selections to maintain appropriate asset allocations. Each investment has a set variance tolerance which serves as a guide to either add to the holding or trim the position as market conditions dictate.
Plan for Cash Flows
Understanding that some clients have regular income needs, we assist in initiating automatic electronic fund transfers to outside bank accounts. These transfers can occur on a designated basis or as needed.
Reporting
Clients receive a monthly statement from our custodian, Charles Schwab & Co., detailing account balances, positions and transactions for the month. On a quarterly basis, clients receive a report from Centara Portfolio Management detailing account balances, asset allocation and comparative performance information. Clients can also have online access to their account(s) via Schwab Alliance.
Client Communication
Each Monday, our clients receive the Weekly Market Wrap electronic newsletter via e-mail. In addition, clients receive a market review and outlook newsletter along with their quarterly reports.
Coordinate with Planning Team
Because we believe strongly in the team approach, we coordinate closely with clients’ other professional advisors, whether they are internal or external. We work with CPA’s and estate planning attorneys as needed to ensure that appropriate tax considerations are taken when placing trades, and that accounts are properly registered per estate planning documents.